We are the specialists your insurance company hopes you never call.
Denied, delayed, or lowballed. We take command of your claim and recover what you're actually owed.
The carrier's first number is rarely your last.
Three moves. That's the whole fight.
Free case review
Ten minutes. We tell you honestly whether your claim is worth fighting.
Case openedWe document and demand
A forensic case file, delivered. The carrier is on notice.
Carrier on noticeYou get paid
We negotiate from evidence, not hope. No recovery, no fee.
Recovery paidSixty seconds with the specialist they hope you never call.
Read the transcript
When something goes wrong with your home — a storm, a fire, a pipe that lets go at two in the morning — your insurance company sends someone to decide what your loss is worth. That person works for them. I'm Joshua Friedman. I'm a licensed public adjuster. And I have spent my entire career on your side of the table. We document the loss the way the carrier's own playbook demands: photographed, measured, and proven. Then we put them on notice, and negotiate from evidence. Fire and smoke. Water. Wind and hail. Commercial losses. If your case is worth fighting, we take command of it — and you watch every document and every dollar move, live, in your own portal. If we don't recover more for you, you owe us nothing. Friedman and Associates. You're represented now.
A roofer puts a sign in your yard. We put your case in your pocket.
Every document, every carrier letter, every dollar, live from anywhere. The visibility you would expect from counsel, delivered by the specialist who is actually on your roof.
CASE FILE · FA-2026-0148 Carrier on notice Hailstorm, residence
Run a roofing or restoration company? Hand us the claim side of your entire book. Your customers get licensed adjusters, your jobs close at documented scope, and your team watches every claim live in WhiteGlove — free.
The contractor bridge
Some people find this work. He was built for it.
Joshua's mind runs on pattern. Where most people see a damaged roof, he sees the sequence that produced it, and the clause in the policy that pays for it. Catching the detail everyone else walks past is not a technique he learned. It is how he has always been wired, and it happens to be the entire job.
He has never worked for an insurance company. He studied them instead, earning the carriers' own adjuster credential for one reason: to learn from the inside exactly how a lowball number gets built, and exactly how it comes apart.
"I earned the same license the insurance companies issue their own adjusters. Not to work for them; I never have. I know exactly how they decide what to pay you, and exactly how to take that number apart." Joshua Friedman · Licensed Public Adjuster since 2014 · HAAG certified · GA #2963367
It started at the base of a rock wall.
Years before the firm, a summer-camp counselor named Joshua ran the climbing wall, and a camper named Hannah wanted to quit halfway up. He wouldn't let her. She reached the top, went home, and years later married him anyway. They run the firm the way that day went. He refuses to let a family give up on what they are owed. She is the partner and co-founder who makes certain no one fighting a carrier ever feels like a case number.
When you hire the firm, you get the partners. Both of them. Not a call center, not a case queue. A married team with one standard and your name on the file.
One family. One standard. Your case.
Sworn testimony · United States Senate · May 13, 2025 “Our customer’s worst day needs to be our best.”
Allstate’s motto — read back to its chief claims officer by a U.S. Senator.
Then the Senator told him what he thought it ought to say instead. Minutes earlier, an adjuster had testified under oath that he was ordered to lower an estimate he had already written.
Two carriers were called that day. A State Farm policyholder testified that his family’s house was ruled habitable — with four trees through the roof and the sky visible from his two-year-old’s bedroom.
We host the video and the complete transcript — including both companies’ answers, in full.
Find out what your case is really worth.
Not every claim qualifies. Three taps to find out if yours does. Zero obligation, answered fast by a licensed public adjuster.
What happened to your property?
Where does the claim stand?
Where's the property? (street address)
Your name and the property are all we need. Everything else is optional — it just makes our first call smarter.
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Your review is filed with our office the moment it opens, and the text is yours to send. Nothing ever goes to your carrier from this page. On a computer? Email it instead.
While you wait: three things never to say to your carrier
- "It's probably been like that a while." Guessing at timelines hands them "wear and tear," the most common denial in Georgia. State only what you know.
- "We're fine, it's not that bad." Politeness gets priced in. The full damage isn't known until it's professionally documented, so never minimize on a recorded line.
- "Sure, I'll give a recorded statement now." You can decline politely until you've spoken with your representative. One innocent guess can follow your claim forever.